WIN7 Windows Update stuck / hangs / hängt

 

Some times the Windows 7 Update Client is stuck. Here is how to solve this in 2017.

This happens on Brand new installation of Windows 7 SP1 PRO or ENTERPRISE Media 64BIT (OEM or VL). The Internet conenction looks fine, You have no packet lost, Your MTU Size is correct. Simply Windows Update hangs and does that for hours. Sometimes it goes through and the time this could happen we have seen from 4 hrs to 3 Days.

 

First hint: On some Patches DISCONNECT the Network cable from your Client! (3020369 as example)

You need to Install 3 Patches from the Windows Update Catalog in a certain order. Keep in MIND that you need to Reboot (Restart) and also in certain cases UNLUG the Internet Connection before installing the Patches. Otherwise the Client will search endless again with the first patch.

http://catalog.update.microsoft.com/v7/site/home.aspx

Search for all 3 Patches mentioned below an add them to the Download basket

3020369

3172605

3125574

Then choose to Download all of them

 

KB3020369 (https://support.microsoft.com/de-ch/help/3020369/april-2015-servicing-stack-update-for-windows-7-and-windows-server-2008-r2)

REBOOT

KB3172605 (https://support.microsoft.com/de-de/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-sp1)

REBOOT

 

Om most systems we heard this two Patches solved it. IF that did not work also try:

KB3125574 (https://support.microsoft.com/de-ch/help/3125574/convenience-rollup-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1)

REBOOT

 

 

Please see our further posting regarding WSUS and WSUS-Clients:

http://www.butsch.ch/post/WSUS-Windows-Update-Client-Agent-Commandline-wuaucltexe.aspx

http://www.butsch.ch/post/WSUS-Windows-Update-Server-Most-common-Problems-FAQ.aspx

http://www.butsch.ch/category/WSUS.aspx

http://www.butsch.ch/category/Hotfixes-Updates.aspx