by butsch
9. November 2015 15:54
Leitfaden für komplexen technischen Telefon-IT-Support bei einer deutschen Firma.
From listening several hours of German IT-support we have found a formula to shorten
Complex Enterprise problems into a few steps. This SOP is valid for all environments and
for all ranges of IT management. ;-)
Just follow this rule and you can work in every German IT company.

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