Exchange 2010 SP3 RU9 / 2013 CU8, ROLLUP and Android problems

A remote mailbox user receives the following error message when he or she tries to configure Exchange Active Sync account on an Android device:

Setup could not finish

Failed to search Exchange server automatically. Enter settings manually

https://support.microsoft.com/en-us/kb/3035227?wa=wsignin1.0

http://blogs.technet.com/b/exchange/archive/2015/03/17/announcing-update-rollup-9-for-exchange-server-2010-service-pack-3.aspx

http://www.microsoft.com/en-us/download/details.aspx?id=46372

Solution:

If the MobileSyncRedirectBypass feature is causing the problem, you can turn it off by editing the web.config file for the Autodiscover protocol:

1. Locate the web.config file for the Autodiscover protocol:
   1. For Exchange Server 2013 MBX, the file is in the following location:

      %ExchangeInstallPath%\ClientAccess\Autodiscover

   2. For Exchange Server 2010 CAS, the file is in the following location:

      %ExchangeInstallPath%\ClientAccess\Autodiscover

2. Open the web.config in Notepad, and then change the existing string from "true" to "false."
3. Save the file.
4. Run IISRESET /Norecycle.

Follow these steps on all CAS servers that will receive Autodiscover queries from devices.