KB5002914 Excel 2016, 2019, 2021, 2024 cut and paste not working anymore

KB5002914 Excel 2016, 2019, 2021, 2024 cut and paste not working anymore

There seems to be a bug with the September 2026 (09-2026) Updates from Office Patch Tuesday.

After you install 5002914 you are unable to cut & Paste in Excel 2016, 2019, 2021 and 2024

Let us check in notepad.exe if the clipboard has content > Yes it is there

in Excel itself

CTRL-C the cell in Excel

CTRL-V in Excel

Cell stays empty does not paste anything

How to uninstall the update from cmd.exe

wusa /uninstall /kb:5002914 /quiet /norestart

The ones who have Office 2016 installed from a VL ISO MSI version:

As example for the 32BIT version of Office 2016 VL MSI Version.

Find any office Excel 2016 patch on your system with:

reg query “HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall” /s /f “Excel 2016”

Shows a 32BIT Office 2016 VL ISO MSI version

reg query "HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Excel 2016"

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-0012-0000-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-0016-0407-0000-0000000FF1CE}_Office16.OMUI.de-de_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-0016-0409-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-0018-0407-0000-0000000FF1CE}_Office16.OMUI.de-de_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-0018-0409-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-001B-0407-0000-0000000FF1CE}_Office16.OMUI.de-de_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-001B-0409-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-006E-0407-0000-0000000FF1CE}_Office16.OMUI.de-de_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-006E-0409-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}
    DisplayName    REG_SZ    Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

We have to now take apart the uninstall string:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{90160000-001B-0409-0000-0000000FF1CE}_Office16.STANDARD_{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}

DisplayName REG_SZ Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition

Relevant base product in your entries is:

{90160000-0012-0000-0000-0000000FF1CE}

and the patch registrations ends with:

{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}

Uninstall silent with:

c:\windows\system32\msiexec.exe /package “{90160000-0012-0000-0000-0000000FF1CE}” /uninstall “{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}” /qn /norestart

Uninstall with GUI so so you have more feedback:

c:\windows\system32\msiexec.exe /package “{90160000-0012-0000-0000-0000000FF1CE}” /uninstall “{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}” /qb+ /norestart

Then Reboot the client

The PowerShell command does NOT work for the MSI Version used in IT or Deployment.

& "C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" '1036' "0"

Official statement from MS:

Known issues in this update

• In Microsoft Excel 2024, 2021, 2019, and 2016, the paste operation might fail silently. Although users try to paste content, the source remains selected and the destination is unmodified. When this issue occurs, users receive no indication of the failure, such as a beep or error message. Microsoft is researching the issue and will post more information in this article when the information becomes available.

https://support.microsoft.com/en-us/servicing/office/hotfix/excel/5002914

2016 is out of support so lets see if they provide a patch or V2 update for those.

cut&paste | cutandpaste | Office Excel not working